Join Our Team

Meals on Wheels Durham (MOWD) seeks an hourly, part-time Meal Delivery Driver, Monday through Friday. This person will be responsible for providing meal delivery services throughout Durham County utilizing their own personal vehicle.

JOB TYPE: Part-Time

PAY: $15.50/hour

SCHEDULE: 4 hours shift, Monday through Friday.

HOW TO APPLY: Send resume and cover letter to danielle@mowdurham.org.

POSITION HIGHLIGHTS AND RESPONSIBILITIES

The Part-Time Meal Delivery Driver will be entrusted with the responsibility of efficiently delivering meals to clients along assigned routes within Durham County. This position will maintain a close working relationship with, and report directly to, the Director of Operations. In addition to the primary duty of meal delivery, this person will also assist in unloading meals and expediting deliveries when required. The individual also will be expected to undertake various operational tasks as directed.

As a representative of the organization, the Meal Delivery Driver will work harmoniously with our dedicated volunteer base, contributing to the overall mission and objectives of the organization. Moreover, they will not only deliver meals, but actively engage in cultivating meaningful relationships with senior clients and conducting discrete check-ins to ensure their well-being and satisfaction with services provided. This personalized approach underscores our commitment to fostering a supportive and caring community for our clients.
 

KEY COMPETENCIES

• Load and unload meals and frozen boxes for delivery and deliver to individual homes on an assigned route in accordance with program procedures.
• Maintain documentation of delivery, services, and concerns. 
• Use a personal vehicle for meal deliveries and accurately log mileage at the start and end of each shift.
• Ensure that the personal vehicle remains in good working condition to minimize missed or delayed shifts.
• Represent Meals on Wheels Durham in the community and maintain client service orientation at all times.
• Own/lease a reliable smartphone
• Perform other duties as assigned.

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

High school diploma or general education degree (GED), one to three months of related experience and/or training, or equivalent combination of education and experience.

Location

This is an on-site opportunity that requires driving around Durham County in a personal vehicle. Meals on Wheels Durham’s office is located at 2522 Ross Road, Durham, NC 27703.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business demands.

FOR U.S. APPLICANTS: Meals on Wheels Durham is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.”
 

General Description

The Administrative Assistant provides support and assistance to the Executive Director and staff.  This part-time position manages specific program related activities and is responsible for various day-to-day office tasks and functions to ensure office operations run smoothly at all times. Tasks include, but are not limited to, front desk management, answering phones, maintaining office supplies, mailings, scheduling, and delegated HR administrative functions.

JOB TYPE: Part-Time

PAY: $16/hour

SCHEDULE: 4 hours shift, Monday through Friday.

HOW TO APPLY: Send resume and cover letter to kelly@mowdurham.org.

Essential Duties and Responsibilities

• Coordinates incoming and outgoing correspondence including in-person greetings, phone calls, faxes, scan, and emails.
• Retrieve and distribute all incoming mail and coordinate outgoing mail, including package and mass mailings.
• Places supply orders and coordinates with vendors for deliveries and makes trips to COSTCO periodically.
• Serves as meeting coordinator for assigned meetings (set up conference room/ meeting space, order and set up catering, maintain conference room cleanliness).
• Keeps break and reception areas orderly and organized. 
• Maintains office supplies, marketing supplies, and food supplies inventory.
• Maintains various contact lists.
• Coordinates reference and background check information for ED
• Prepares new hire packets for new employees.
• Records invoices and checks received for bookkeeping.
• Assists with maintaining the Donor Database-entering donations and creating acknowledgement letters
• Send monthly invoices to private pay clients
• Assists in coordinating volunteer logistics ; engages with all volunteers
• Assists with volunteer roles, as needed
• Assists with compliance program; i.e. Title VI, Car Insurance & Driver’s License
• Generates additional reports as requested.

Education, Experience, and Qualifications

• Associate’s degree preferred 
• 1-3 year’s relevant experience in the support functions listed above and experience supporting a team.
• Initiative, independent judgment, and discretion in managing confidential matters, materials, and sensitive issues.
• Ability to successfully multitask, manage, and prioritize multiple projects.
• Excellent written and oral communication skills, with an ability to communicate effectively and tactfully with all levels of staff, collaborating agencies, vendors, and clients and volunteers from diverse cultures.
• Ability to work with a variety of software platforms, including, but not limited to Microsoft Office and Google Suite
• Must be able to drive independently and have a valid driver’s license.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business demands.

FOR U.S. APPLICANTS: Meals on Wheels Durham is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.”
 

Work closely with Client Services Coordinator to help build, maintain, and analyze the effectiveness of our client services in support of MOWD’s mission and home-delivered meal program, along with engaging with clients and community stakeholders.

Work closely with Client Services Coordinator to help build, maintain, and analyze the effectiveness of our client services in support of MOWD’s mission and home-delivered meal program, along with engaging with clients and community stakeholders.

General Description

Meals on Wheels Durham is seeking an AmeriCorps Member who is interested in program management, social work, and other related fields. This position will assist in daily operations including helping clients navigate available services, preparing routes for delivery by our volunteers, and addressing operational and client concerns. This role will also support larger seasonal projects related to client services. The Client Services Associate will be an integral part of our small team, and will report to the Director of Operations.

This 2023-2024 AmeriCorps position will have a start date (for new full-time 11 month members) of September 5th, 2023 (or soon thereafter), and an end date of July 31st 2024(or 11 months after start date). 

Location: Durham, NC

Salary & Benefits: For the 2023-2024 service year, Resilience Corps NC offers a living stipend that will range from $25,500 to $30,000 for 11 months (this is taxable and the final amount is dependent on federal funding granted by AmeriCorps in July, and candidates/applicants will be notified of that amount), health insurance reimbursement for premiums, childcare assistance, and professional development opportunities (some examples are three AmeriCorps cohort trainings that cover project management to strengths assessments, individual self-directed trainings, enrollment in NC Environmental Education Certificate Program, and conferences in conjunction with Volunteer NC). Members are also eligible to signup for SNAP benefits. Participants who complete the program will receive a Segal Education Award of $6,895 (taxable in the year used, not the year awarded) from the National Service Trust. 

POSITION RESPONSIBILITIES:

Support daily operations and client services 

1. Facilitate private pay client enrollment and additional client enrollment from the DSS waiting list as a result of additional funding 
   1. Monitor and track incoming enrollment and receiving methods i.e. phone, email, online application
   2. Enroll clients over the phone 
      1. Set up program services in client management software
2. Program policy enforcement
   1. Run weekly reports
   2. Prepare notification mailers
   3. Document in client profiles 
   4. Prepare monthly analysis
3. Address client needs by phone
4. Oversee bi-annual assessments for funding specific clients, approx. 200 clients
   1. Prepare mailers
   2. Track and report progress
   3. Conduct assessment over phone with clients if needed
   4. Oversee data entry, execute if needed 
5. Manage incoming waitlist applications
   1. Submit applications to DSS on the 1st and 15th
   2. Manage internal waitlist document, update monthly with DSS removals/additions
6. Assist with coordinating client deliveries Mon-Fri and every third Wednesday of the month. 
   1. Adjusting client delivery days as requested 
7. Contribute to the development, implementation and evaluation of annual client survey 
8. 2xs week, assist with data transfer from Weekly Wellness Calls document to client management software 
   1. Prepare and submit reports for client updates, meal preferences and quality control issues 
9. Oversee 1 or more of MOWD auxiliary service programs 
10. Identify additional resources in Durham County and assist clients in connecting with appropriate resources. 
11. Assist with data collection, filing and reporting as needed
12. Make deliveries to clients as needed 
     

QUALIFICATIONS

• Ability to use and/or learn computer software for communications and record keeping.
• Ability to work well with a diverse group of staff members, clients, volunteers and community leaders.
• Familiarity with database management and Microsoft Excel.
• Desire to work with senior adults and to provide direct client support. 
• A personal vehicle and a driver’s license preferred.
• Organized and detail oriented
• Ability to work independently

Essential Functions/Physical Demands

• Office work including over the telephone and with a computer.
• Work in loading, unloading, and distributing food up to 20 pounds as necessary.

Preferred Scheduled

Primarily Monday through Friday between 7:30 am and 4:00 pm, with occasional (one to four) Saturday service days throughout the year. 

**Please make sure you upload all of the required documents - Resume & Cover Letter. All AmeriCorps members must submit to having a National Sex Offender, State of Residence (if state is different than NC), State of NC, and Federal FBI Background check conducted. Any applicant denying to submit to these checks will be automatically disqualified as per federal regulations.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business demands.

CTNC, the fiscal sponsor of Resilience Corps NC, is an equal opportunity employer and will not discriminate because of race, creed, color, national origin, gender, age, disability, sexual preference or familial status.

Resilience Corps NC seeks to engage applicants from underrepresented communities, particularly of Asian, Black, Hispanic, Multi-Racial, and Native American background, in conservation careers. Connecting more diverse applicants to an employment pathway has led to greater equity, diversity and inclusion of all people in conservation.

FOR U.S. APPLICANTS: Meals on Wheels Durham is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.”