March 12th: MOWD Coronavirus Update

3-12-2020 COVID-19 Update


Dear Meals on Wheels Durham stakeholders,


We hope that you are doing well. As we communicated last week, our utmost concern is for our senior clients and the volunteers and staff members that serve them. We will continuously revisit and reevaluate our policies as the situation around the novel coronavirus (COVID-19) evolves. Every week, we will continue sending updates to volunteers via the weekly tidbits newsletter. All updates will also be posted on our blog at and shared on all social media channels. If a situation arises, and we need to contact volunteers and clients immediately, we will do so. Below you will find the answer to frequently asked questions.


  • Are you still delivering?
  • Yes, Meals on Wheels Durham is currently operating and delivering as usual, Monday through Friday.


  • What precautions are being taken at Meals on Wheels Durham?
  • Everyone entering the building has been advised to follow the CDC's recommendations on preventing the spread of the illness. Next week, two weeks' worth of emergency meals will be prepared – both shelf-stable and frozen meals. At this time, a date has not been set on when the meals will be delivered to clients. However, it is vital that we are prepared for a potential quarantine.


  • Are clients being updated?
  • Yes, each client will be receiving a letter with their meal over the next few days with an update. Any clients who are unable to read the notification will be contacted via phone. If there is a disruption in service, clients will still be contacted multiple times a week via phone for check-ins. We are encouraging volunteers to tell the clients to call the office with any questions they may have.


  • How can I help?
  • Thank you to everyone who answered the call of action last week for additional volunteer packers and drivers. If you would like to help cover the cost of emergency meals, please consider donating at and annotate that it is for COVID-19 emergency meals.


  • What are the next steps?
  • We will continuously revisit and reevaluate our policies as the situation around COVID-19 evolves. We have been in communication with the North Carolina Department of Health and Human Services. We will continue to monitor the virus via local and national resources, including the CDC and Meals on Wheels America.


Thank you for your continued support as we navigate this challenge.



Gale Singer Adland

Executive Director


Please contact Development and Communications Director, Antoinetta Mosley at or call the office at 919.667.9424 if you have any additional questions.